It is sometimes overlooked that, working as we do every day with leading-edge technologies, Air Canada’s great underlying strength is its facility with science. We employ aircraft engineers,...

Earning and retaining customer loyalty is essential for any business, especially in the hyper-competitive airline industry. So we took great delight in bounding further ahead of other carriers...

No business has been affected by the COVID-19 pandemic on a global scale as much as the airline industry. With borders closed, government quarantines and commerce and trade locked down, air travel...

Adversity can bring out the best in people, and this is also true of airlines. It was a year ago this month that the Boeing 737 MAX was grounded worldwide following accidents in Ethiopia and...

Some popular notions are hard to shake. Among the most stubborn worldwide are those related to airline meals, which call to mind the joke about the restaurant criticized for both its bad food and...